Communication Skills
Organization: Al-Aman Fund for the Future of OrphansLanguage(s): Arabic
Published: 2023-01-01
20 Tips to Reach the Top of the Twitter World
Language(s): Arabic
Published: 2012
This resource provides tips and considerations that should be taken into account by civil society organizations (CSOs) when using Twitter for social networking.
Strengthening Women Parliamentarian's Social Media Skills
Language(s): Arabic
Published: 2014
This training manual provides general information about the social networking sites Facebook and Twitter and includes instructions for creating accounts. It also provides an overview of tools and features for new users and highlights tips for public figures.
The Best Additions to Protect WordPress Blogs from Hacking
Language(s): Arabic
Published: 2012
This resource provides examples of some of the best security plugins, along with tips to better protect WordPress blogs from hacking.
Devgator and CPRPD - Mobile App for Disabled Community
Language(s):
Published: 2012
Mobile app development company Devgator worked with Moroccan NGO CPRPD to build an app allowing the disabled community to access information about disability friendly public/ private resources nearby, also offering users the opportunity to rate and record their experiences with local services. This tool is available in French, Arabic and English and is not Morocco specific - it could be deployed in any geography.
This app was funded by the IREX Social Media | Social Action program, through the Middle East Partnership Initiative (MEPI).
Mobisoft and WE Centre - Mobile App for Volunteerism
Language(s):
Published: 2012
Jordanian CSO WE Centre worked with mobile developer Mobisoft to build an app promoting volunteerism in Jordan This tool provides both an educational platform and enables people to search and sign up for volunteer opportunities in Jordan.
Apple: https://itunes.apple.com/jo/app/wecenter/id562837884?mt=8
This app was funded by the IREX Social Media | Social Action program, through the Middle East Partnership Initiative (MEPI).
Mobile Phone Camera: Tips on Buying and Getting the Full Benefits
Language(s): Arabic
Published: 2012
This file provides tips on how to choose a mobile phone camera and how to get the best performance from it.
Do You Have Influence on the Internet? Discover Through Klout.com
Language(s): Arabic
Published: 2012
This file provides an overview of the Klout.com website, which measures the breadth and strength of one's online influence across their social network.
Training Skills Guide, Team Management and Conflict Resolution
Language(s): Arabic
Published: N/A
The Use of Social Media in Civil Community Work
Language(s): Arabic
Published: 2014
Basic Law Draft of Local Elections
Language(s): Arabic
Published: 2017
Social Media Project - Active Change. New Tactics and Methodologies for Advocacy
Language(s): Arabic
Published: 2014
New Tactics for Human Rights: Background and Fundamentals
Language(s): Arabic
Published: 2014
What is RSS Technology?
Language(s): Arabic
Published: 2012
This resource provides a description of RSS technology (an acronym for Really Simple Syndication), a format used to publish frequently updated content. The file reviews benefits of RSS as a tool for information published once to be viewed by many different programs.
How to Create a Blog on Wordpress
Language(s): Arabic
Published: 2011
This “Ana Digital” educational manual explains how to create a blog on WordPress, a popular blog hosting website.
How to Say It!
Language(s): English, Arabic
Published: 2012
In English and Arabic, this brief presentation gives tips on building and delivering a message. For more information, please see Freedom House's training guide – Breaking Barriers: Empowering Women in the Workforce, Advancing Your Career and Becoming a Change Agent. This project was funded by the State Department's Bureau of Democracy, Human Rights, and Labor (DRL).
Debating Skills
Language(s): Arabic
Published: 2012
This brief guide explains the concept of debate - elements, skills, rules and ethics.
7 - Social Media Tools
Language(s): English
Published: 2014
This presentation on social media tools for CSOs highlights several options, including TweetDeck, Hootsuite, Iconosquare, KeyHole and TweetReach.
Google Analytics
Language(s): Arabic
Published: 2012
This file provides an overview of Google Analytics, a free service that generates detailed statistics about how visitors use a website - unique visitors, new and returning visitors, bounce rate, time on site, etc.
Checklist for Daily Content Shared, Replying to Questions, and Inbox Message
Language(s): English
Published: 2014
This handout provides a checklist for daily content sharing, including tips for posting and publishing on YouTube, Facebook and Twitter.
Create a Company Page
Language(s): English
Published: 2014
This presentation describes the benefits of creating a LinkedIn "Company Page" for CSOs, including tools to encourage supporters to promote the organization's cause, find board members and volunteers, and locate staff.
9 - Crisis Management
Language(s): English
Published: 2014
This presentation focuses on outreach crises - emergency situations that occur all over an organization's social media platforms. It discusses three aspects to handling these situations - pre-crisis, crisis event and post-crisis.
Training for Trainers
Language(s): English, Arabic
Published: 2013
This resource is a compilation of 19 handouts for PDC's March 2013 training on local engagement and advocacy. Included are handouts focusing on communication barriers, principles of educating adults, role play approach, how to divide training groups into sub-groups, trainer style, evaluation check list and exercises.
URL Shortening Service
Language(s): Arabic
Published: 2012
This file provides information about a URL shortening service, which makes links substantially shorter in length. It explains the pros and cons of URL shortening.
What is the Prezi Website?
Language(s): Arabic
Published: 2012
This file provides an overview about Prezi, a web-based presentation application and storytelling tool that uses a single canvas instead of traditional slides. It offers an alternative to PowerPoint, with different ways to present photos, videos and text.
Support Female Candidates
Language(s): Arabic
Published: 2017
6 - Social Media Ads
Language(s): English
Published: 2014
This presentation highlights the process of using social media ads to promote CSOs on Facebook, Twitter and Google. It gives tips on budgeting, visuals and interface.
Communication Skills
Language(s): Arabic
Published: 2014
This presentation describes the rules and importance of communication skills by highlighting research studies on the topic. Activities illustrate effective communication, characteristics of interpersonal communication and how to recognize barriers to effective communication. It also outlines verbal, visual and physical communication, and compares effective speaking and listening skills.
The Art of Producing News
Language(s): Arabic
Published: 2010
This presentation covers aspects of news production, from research to publishing. It includes details of how to format news articles and what questions to ask (who, what, when, etc.). It also addresses larger questions of what is "newsworthy" and theories of the role of the media.
3.3: Public Speaking Presentation
Language(s): English
Published: 2014
This presentation on public speaking focuses on overcoming anxiety, preparation, speaker's outline, elements of vocal delivery and tips for what to do during the speech. An overview of the program also is available: http://maktabatmepi.org/content/11-approaches-learning-presentation.
Cloud Services
Language(s): Arabic
Published: 2012
This guide provides an overview of cloud services, resources and services on multiple servers that are connected to the Internet and enable users to access systems regardless of their location and device.
Guide to Monitoring Public Money
Language(s): Arabic
Published: 2014
This manual provides an introduction to corruption, including a focus on combatting corruption and a broad overview of the manifestations of wasting public money. It also includes information on how to monitor and document incidents of wasting public money and the responsibility of official public bodies to protect public funds. The guide presents methods for reporting and following up on incidents where public money is being wasted, emphasizing the rights of the citizen.
3.3: Tips for Public Speaking
Language(s): English
Published: 2014
This handout provides tips for public speaking, including body language, voice/speech, content/message and what to do if you get nervous. An overview of the program also is available: http://maktabatmepi.org/content/11-approaches-learning-presentation.
The Communication Process
Language(s): Arabic
Published: 2010
This presentation covers interpersonal communication in a broad sense. It explains interpersonal communications in terms of messenger, message and audience, and how all three relate to each other.
Blogging Guide
Language(s): Arabic
Published: 2012
This guide provides information about creating blogs for civil society organizations (CSOs). Topics focus on comparing websites and blogs based on properties and features, why CSOs should create and manage a blog, and how CSOs can make their blog useful and popular. The guide also offers tips for writing electronic articles and steps to create blogs on WordPress and Blogger.
Preparing for Difficult Questions
Language(s): English, Arabic
Published: 2012
In English and Arabic, this presentation describes types of difficult questions and how to respond, including techniques to stay on message. It gives examples related to women's rights. For more information, please see Freedom House's training guide – Breaking Barriers: Empowering Women in the Workforce, Advancing Your Career and Becoming a Change Agent. This project was funded by the State Department's Bureau of Democracy, Human Rights, and Labor (DRL).
Understanding Your Audience
Language(s): English, Arabic
Published: 2012
In English and Arabic, this brief presentation gives tips on understanding and connecting with your audience and provides a list of what makes an effective communicator. For more information, please see Freedom House's training guide – Breaking Barriers: Empowering Women in the Workforce, Advancing Your Career and Becoming a Change Agent. This project was funded by the State Department's Bureau of Democracy, Human Rights, and Labor (DRL).
Guidelines for Selecting Advocacy Issues
Language(s): Arabic
Published: 2013
This guide highlights strategies for civil society organizations to select appropriate issues for advocacy campaigns and gives tips for ensuring effective communication with policymakers. It also focuses on the implementation of advocacy campaigns, including strategies and tools for analyzing and prioritizing issues.
Introduction to Podcasts
Language(s): Arabic
Published: 2011
This manual provides reasons for civil society and non-governmental organizations to use podcasts, tips for recording and downloading podcasts and how to "publish" them. Podcasts are a type of digital multimedia file (either audio or video) that can be downloaded on a computer or any other device.
Optimizing Social Media Profile of CSO
Language(s): English
Published: 2014
This handout provides a checklist for optimizing social media profiles, including pre-publishing, posts, publishing and post publishing tasks.
How to Activate Blogs and Make Them More Popular
Language(s): Arabic
Published: 2012
This resource includes steps to help civil society organizations (CSOs) make their blogs useful and popular.
Training References
Language(s): Arabic
Published: 2013
تتضمن هذه الورقة الخاصة بمرجعية التدريب الأهداف الخاصة والعامة للدورة التدريبية. وتحدد أهمية التدريب وفوائده.
Investigative Journalism: Writing for the Internet
Language(s): Arabic
Published: 2010
This presentation focuses on effective writing for the Internet. It goes over several styles for effectively communicating information in a brief format, which is preferred by online readers.
3.3: Public Speaking for TOT
Language(s): English
Published: 2014
This resource for trainers focuses on public speaking and aims to help improve students' oral persuasion techniques by understanding the appropriate speaking skills. Included is a topic overview, learning objectives and lesson procedures. The ideal ages of participants are between 19-29. An overview of the program also is available: http://maktabatmepi.org/content/11-approaches-learning-presentation.
Non-Verbal Communication
Language(s): English, Arabic
Published: 2012
In English and Arabic, this brief presentation gives tips for non-verbal communication, including word choice, voice and tone, body language and how to be an active listener. For more information, please see Freedom House's training guide – Breaking Barriers: Empowering Women in the Workforce, Advancing Your Career and Becoming a Change Agent. This project was funded by the State Department's Bureau of Democracy, Human Rights, and Labor (DRL).
Daily Outreach Checklist
Language(s): English
Published: 2014
This handout provides structure for daily outreach efforts, including noting the number of requested outreach efforts per day and the target audience. It also provides space for remarks, as a reminder.
Mechanisms for Conducting Interviews and Effective Media Polls
Language(s): Arabic
Published: 2013
This resource details the mechanisms of conducting interviews and effective media polls. It identifies important factors, requirements and key points for successful interviews.
The Building of Human Rights Culture (History and the Most Important International Treaties)
Language(s): Arabic
Published: 2015
Communications Techniques Manual for Youth Councils
Language(s): Arabic
Published: 2016
4 - Relate CSOs Content to Trends
Language(s): English
Published: 2014
This presentation recommends that when trends are relevant to the CSO's objectives, it is important to share and create related content for promotion. To help develop ideas, Facebook's "Trending" feature is highlighted. In addition, the presentation describes the changing dynamics of online advertising, real-time marketing, categories of content and more.