This presentation focuses on persuasive selling techniques, highlighting the discovery phase, listening to the customer, the difference between argument and pitch, and elevator pitches. Additional topics include use of storytelling to convince, communication in sales interviews, the use of polite expressions and steps to process an objection. Activities include preparing an elevator pitch and having volunteers participate in responding to objections quickly and efficiently.
Download this Resource
By downloading Maktabat MEPI Library resources, you agree to the site's
Access to Content
MEPI values the privacy of site visitors and the security of any personal information that visitors choose to share. MEPI does not share personal information obtained through this website with other organizations or individuals. Information provided by visitors is optional when they sign up for updates or choose to complete the survey or leave comments. All information collected by these means will be used exclusively by MEPI to make improvements to the Library site or communicate with users, as requested. When visitors browse, read or download information on the MEPI Library, limited, anonymous data is collected about the visit. These statistics will help us learn which materials are most viewed and thus guide our selection of future resources.
The MEPI Library is intended only for non-commercial use. Visitors to the site agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes any part of the site or its content.
The MEPI Library includes resources that are copyrighted by third parties and, thus, protected by copyright laws and international intellectual property regulations. Use of these materials is limited to personal instruction, training for an organization’s direct membership or training conducted free of charge for other civil society organizations.
Material available on the site may be reproduced and/or translated for noncommercial purposes provided the organization is acknowledged as the source of the material and MEPI is sent copies of any translations.
The MEPI Library includes links to other websites or resources. MEPI is not responsible for the content available from such sites or resources, including any images, graphics, video or audio materials, advertising products or other materials.