This presentation outlines the elements of an integrated telemarketing process, focusing on professional use of the telephone in the sales process. It highlights benefits of a career in sales and definitions of the sales and buying processes. It also details planning telesales, the cost of selling and ideas to increase sales. Exercises are included.
This manual goes over general issues involved in starting a business, including legal, administrative and planning issues, focusing on the Palestinian Territories.
This presentation focuses on creating and managing effective boards. It reviews different board types, board member responsibilities, how boards can help with fundraising and tips for managing and organizing boards.
This document offers an overview of how to become a social entrepreneur, including techniques for starting a project, brainstorming and individual assets audits. It also describes tools such as social networking to ensure far reach. Self-reflection exercises are included, focusing on the process leading to social impact. It is to be used with the presentation prepared for the second module.
This handout accompanies the presentation on Teambuilding and Interpersonal Communication. It includes tips for giving and receiving feedback in a checklist format.
This presentation introduces the notion of BATNA (Best Alternative To Negotiated Agreement) and offers tips on how to negotiate salaries and benefits._.
This slide presentation gives the answers to the "How to Change the World" activity from Module 2.
This handbook is designed to facilitate improved provision of policy advocacy services by partner business development organizations (BDOs) in the Maghreb. It introduces tools that BDOs can use to organize, prioritize and monitor public advocacy activities and provides lessons learned from recent public advocacy efforts in the region. Training notes and workshop exercises are included, and case studies are provided for Algeria, Morocco and Tunisia.
The presentation describes types of teams, structural goals, measurement of progress, stages of group development, levels of team culture and communication skills.
This handout accompanies the Ethical Decision-Making presentation and provides a survey on ethical aptitudes. It was reproduced from F. Neil Brady's Ethical Managing: Rules and Results (1990; Macmillan Publishing Company, New York, New York: pages 211-213).