This resource provides tips and considerations that should be taken into account by civil society organizations (CSOs) when using Twitter for social networking.

In English and Arabic, this brief presentation provides a chart with comments about networking on the web and a list of the fundamentals of networking. For more information, please see Freedom House's training guide – Breaking Barriers: Empowering Women in the Workforce, Advancing Your Career and Becoming a Change Agent. This project was funded by the State Department's Bureau of Democracy, Human Rights, and Labor (DRL).

This training manual provides general information about the social networking sites Facebook and Twitter and includes instructions for creating accounts. It also provides an overview of tools and features for new users and highlights tips for public figures.

This resource provides examples of some of the best security plugins, along with tips to better protect WordPress blogs from hacking.

Mobile app development company Devgator worked with Moroccan NGO CPRPD to build an app allowing the disabled community to access information about disability friendly public/ private resources nearby, also offering users the opportunity to rate and record their experiences with local services. This tool is available in French, Arabic and English and is not Morocco specific - it could be deployed in any geography.

Play: https://play.google.com/store/apps/details?id=com.devgator.accessibility&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS5kZXZnYXRvci5hY2Nlc3NpYmlsaXR5Il0                                  

This app was funded by the IREX Social Media | Social Action program, through the Middle East Partnership Initiative (MEPI).

Jordanian CSO WE Centre worked with mobile developer Mobisoft to build an app promoting volunteerism in Jordan This tool provides both an educational platform and enables people to search and sign up for volunteer opportunities in Jordan.

Play: https://play.google.com/store/apps/details?id=mobisoft.irex.com&feature=search_result#?t=W251bGwsMSwxLDEsIm1vYmlzb2Z0LmlyZXguY29tIl0

Apple: https://itunes.apple.com/jo/app/wecenter/id562837884?mt=8

This app was funded by the IREX Social Media | Social Action program, through the Middle East Partnership Initiative (MEPI).

This file provides tips on how to choose a mobile phone camera and how to get the best performance from it.

This file provides an overview of the Klout.com website, which measures the breadth and strength of one's online influence across their social network.

This resource provides a description of RSS technology (an acronym for Really Simple Syndication), a format used to publish frequently updated content. The file reviews benefits of RSS as a tool for information published once to be viewed by many different programs.

This “Ana Digital” educational manual explains how to create a blog on WordPress, a popular blog hosting website. 

This magazine on digital security  reviews online censorship and security vulnerabilities in social networking sites in the Arab World. It also provides detailed information about ways to protect your privacy online, securing smartphone and ensuring mobile phones safety.

This slide presentation was used for an Institute of International Education workshop that focused on e-commerce, part of the Women's Enterprise for Sustainability (WES) program.

This brief guide explains the concept of debate - elements, skills, rules and ethics.

This presentation on social media tools for CSOs highlights several options, including TweetDeck, Hootsuite, Iconosquare, KeyHole and TweetReach.

This file provides an overview of Google Analytics, a free service that generates detailed statistics about how visitors use a website - unique visitors, new and returning visitors, bounce rate, time on site, etc.

This handout provides a checklist for daily content sharing, including tips for posting and publishing on YouTube, Facebook and Twitter.

This guide for trainers provides details on the two days of E-Mediat's Workshop 4, as well as an overview of the five different workshops in the series. It gives an outline of what is included: participant agenda, trainer's agenda/outline and workshop materials. Appendices include tips for shooting videos from Flip Cameras, linking video to SMART objectives and storytelling and interview worksheets. The topics for the two days are: Storytelling with Digital Video; and Creating, Sharing and Distributing Videos.

This presentation describes the benefits of creating a LinkedIn "Company Page" for CSOs, including tools to encourage supporters to promote the organization's cause, find board members and volunteers, and locate staff.

This presentation focuses on outreach crises - emergency situations that occur all over an organization's social media platforms. It discusses three aspects to handling these situations - pre-crisis, crisis event and post-crisis.

This file provides information about a URL shortening service, which makes links substantially shorter in length. It explains the pros and cons of URL shortening.

This file provides an overview about Prezi, a web-based presentation application and storytelling tool that uses a single canvas instead of traditional slides. It offers an alternative to PowerPoint, with different ways to present photos, videos and text.

This presentation gives an overview of various social media platforms on the web, such as Facebook and Blogger. It includes practical instructions on how to do effective Google searches and how to upload videos to YouTube.

This presentation highlights the process of using social media ads to promote CSOs on Facebook, Twitter and Google. It gives tips on budgeting, visuals and interface.

This resource offers a basic guide to  viral video clips, which become popular through video sharing websites and e-mails, as well as through social media networks such as Twitter and Facebook. The guide gives information in a question and answer format.

This resource describes the basic steps for using Twitter. The manual describes how the popular social networking site represents an international social media revolution that can lead to effective social and national mobilization. It focuses on how Twtter gave citizens, especially in the Arab world, a stronger voice and an opportunity to express views freely and without constraints.

This guide provides an overview of cloud services, resources and services on multiple servers that are connected to the Internet and enable users to access systems regardless of their location and device.

This presentation covers interpersonal communication in a broad sense. It explains interpersonal communications in terms of messenger, message and audience, and how all three relate to each other.

This training manual on blogging aims to raise the efficiency of media personnel who cover environmental topics. The manual also seeks to increase public awareness and public participation on environmental issues. 

This guide provides information about creating blogs for civil society organizations (CSOs). Topics focus on comparing websites and blogs based on properties and features, why CSOs should create and manage a blog, and how CSOs can make their blog useful and popular. The guide also offers tips for writing electronic articles and steps to create blogs on WordPress and Blogger.

This presentation for E-Mediat's Workshop 2 includes two days of training material: Listening Tools and Privacy Best Practices; and Strategic Internet Presence: Websites and Blogs. For each day, an agenda, framing, outcomes and learning objectives are included. Instructions are provided for trainers to customize and localize the material. Specific listening tools are suggested, as well as privacy and security options. Also discussed is what makes an effective online "home base" and blogging tips.

E-Mediat is a public-private partnership providing new media training to NGOs throughout the Middle East and North Africa (MENA) region. Managed by the Institute for International Education, the URL is http://www.emediat.org/. Country pages are included with tools and success stories.

In English and Arabic, this presentation focuses on why social media matters, along with strategies and opportunities. It also includes information on blogging, tracking and effective outreach. For more information, please see Freedom House's training guide – Breaking Barriers: Empowering Women in the Workforce, Advancing Your Career and Becoming a Change Agent. This project was funded by the State Department's Bureau of Democracy, Human Rights, and Labor (DRL).

This manual provides reasons for civil society and non-governmental organizations to use podcasts, tips for recording and downloading podcasts and how to "publish" them. Podcasts are a type of digital multimedia file (either audio or video) that can be downloaded on a computer or any other device.

This handout provides a checklist for optimizing social media profiles, including pre-publishing, posts, publishing and post publishing tasks.

This resource includes steps to help civil society organizations (CSOs) make their blogs useful and popular.

This presentation focuses on effective writing for the Internet. It goes over several styles for effectively communicating information in a brief format, which is preferred by online readers.