This presentation describes the rules and importance of communication skills by highlighting research studies on the topic. Activities illustrate effective communication, characteristics of interpersonal communication and how to recognize barriers to effective communication. It also outlines verbal, visual and physical communication, and compares effective speaking and listening skills.
This is an extensive curriculum that includes details for several modules, including team development, interpersonal communication, problem solving, decision making, leadership, conflict management and more. Each section includes an outline of the session, session preparation, learning objectives, materials and supplies needed, setup, potential issues and alternative delivery, as well as detailed session outlines and discussion notes. This is part of WIT's Professional Development Skills Workshops.