This handout includes vocabulary words, scenarios, and exercises, focusing on whether a law should be changed.
This selection of handouts from a workshop on creating a violence-free environment includes guidelines on how to conduct effective interpersonal communication, how to negotiate effectively and how to create a strategic plan for implementing NGO projects.
This manual on conflict resolution focuses on conflict analysis, looking at actors, power and behavior, and mediation, highlighting mediator characteristics and process.
This slide presentation reviews conflict resolution, starting with the five stages of conflict: pre-conflict, confrontation, crisis, outcome and post conflict. It describes common causes and types of conflict, and then moves on to techniques to resolve conflicts, including dialogue, negotiations, mediation, arbitration and litigation.