This presentation outlines the elements of good citizenship, including the meaning of citizenship, patriotism and how to serve your country. It also reviews the responsibilities of citizens, focusing on both national and community participation.

This presentation describes the rules and importance of communication skills by highlighting research studies on the topic. Activities illustrate effective communication, characteristics of interpersonal communication and how to recognize barriers to effective communication. It also outlines verbal, visual and physical communication, and compares effective speaking and listening skills.

This slide presentation reviews conflict resolution, starting with the five stages of conflict: pre-conflict, confrontation, crisis, outcome and post conflict. It describes common causes and types of conflict, and then moves on to techniques to resolve conflicts, including dialogue, negotiations, mediation, arbitration and litigation.

This presentation focuses on project design and management, highlighting the importance of teamwork and cooperation among the public, private and civil society sectors. It summarizes project components, design phases and timeline development.

This training manual focuses on the steps to develop, write and submit effective proposals. Details are provided for the preparation phase, project formulation, developing problem statements, determining objectives and sub-goals, designing the monitoring and evaluation plan, defining project components and following up with the donor.